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SHIPPING POLICY

GENERAL INFORMATION

To ensure that your package is delivered within the suggested time frames, please make sure that you enter your shipping information correctly. We are not responsible for lost, misplaced, or incorrectly delivered shipments if the address provided is incorrect.

All packages are shipped from Canada. Customers ordering outside of Canada may be subject to duties and taxes vary from country to country. If you refuse to pay duties and taxes upon delivery and the package is returned back to LYFTLYFE, a shipping & handling fee will be deducted from any credit issued.

PROCESSING TIME

All orders will be shipped out within 1-3 business days after the payment is verified. Monday - Friday 9am - 4pm

SHIPPING RATE&TIMELINES

I. CANADIAN ORDERS:

Carrier: Canada Post

Expedited: 1-7 business days (CAD$8.99)

Xpresspost: 2-4 business days (prices vary)

Priority: 2-4 business days (prices vary)

Free Expedited Shipping on all orders over CAD$75 and a flat rate of CAD$8.99 for orders that are less than CAD$75

II. US ORDERS:

Carrier: USPS

USPS Priority: 3-5 business days (USD$8.99)

Free Expedited Shipping on all orders over USD$75 and a flat rate of USD$8.99 for orders that are less than USD$75

III. INTERNATIONAL ORDERS:

Standard: 6-12 business days (prices vary)

Xpresspost: 4-8 business days (prices vary)

[*Due to Covid-19, delays should be expected*]

SHIPPING FEES

Shipping fees are non-refundable.  If you refuse any shipments from LYFTLYFE, you will be held liable for the original shipping charges, plus the cost of shipping the package back to us. The amount will be deducted from any credit issued.

ORDER TRACKING

Once your order is shipped, you will receive an email with a tracking number and you are responsible for tracking your parcel. 

DELIVERY CLAIMS

If your package was delivered based on tracking information but you have not received it, please Contact Us within 10 days to submit a claim.

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